Staff and students, please follow these instructions if you feel sick or display any symptoms of Covid-19.


Staff and students, please follow these instructions if you feel sick or display any symptoms of Covid-19.








Although Covid-19 is still continuing in our world and in our community, cases have decreased and more people have chosen to be vaccinated for protection. In light of this, Jacksonville College’s Covid-19 Taskforce has amended some of our policies and procedures concerning Covid-19. Please view the full guidelines here.


Jacksonville College will continue with the established COVID-19 protocols of mask wearing, sanitizing facilities, and limits on
building occupancies as stated on our website through the remainder of the Spring 2021 Spring semester.

Our decision is based on the CDC guidelines which remain unchanged, and our desire for the utmost safety of our college family.

Thank you for your patience and understanding.














































Jacksonville College Fall 2020 COVID-19 Guidelines


June 24th, 2020 / By: Norm Miller / TEXAN correspondent

Known as “the biggest small town in Texas,” Jacksonville is situated on 14-square-miles of rolling hills. Jacksonville College, founded in 1899 and the oldest two-year school in the state, keeps in stride with current technology and offers quality general education courses.


The college's online capabilities proved indispensable halfway through this spring semester. Like other higher education institutions across the country, Jacksonville College faced the COVID-19, which made online remote learning crucial.


“It’s been wild. That’s an understatement, isn’t it?” said Vice President for Academics Marolyn Welch in a virtual trustee meeting May 16. “Everything was rocking along really well until after spring break, and the news began to filter in that schools were not going to reconvene.”


“There was a bit of trepidation about how we would work it out,” she said of the initial stages, but noted the faculty went through fast-track training “with a resolve that we would finish the semester online through remote instruction, and we were able to finish successfully,” Welch said. “I am very proud of my faculty.”


Despite the virus’s ramifications, Jacksonville College transitioned smoothly to 100 percent online remote instruction. A major factor in the seamless adjustment was preparation. Welch said the college was already preparing through its Quality Enhancement Plan (QEP) called “Going the Distance with Distance Education.” Because of the QEP, the faculty “adjusted well” to moving courses online, Welch said.


The college’s QEP embodies the institution’s determination to “challenge minds and transform lives” through improving student success in online education courses. Successfully facilitating its QEP is integral to the college's standing with its accrediting body.


As students nationwide struggled with the drastic academic adjustments the virus caused, Jacksonville College’s Teaching & Learning Center (TLC) extended its tutoring to 11 hours a day.


“The additional summer hours for online tutoring have allowed students to receive tutoring throughout the day and early evening, giving them extra time to get assistance to successfully complete their coursework,” said TLC director Jan Modisette.


“Four tutors are monitoring their computers from 8 a.m. through 7 p.m. weekdays, offering tutoring in all subjects and technical assistance for submitting assignments in addition to giving friendly smiles with encouragement to students who are often lonely during the pandemic,” Modisette added.


Based on future social distancing directives, plans for the fall semester could include hybrid classes, meaning a combination of face-to-face instruction and remote learning may be used to follow guidelines.


The college has established a COVID-19 task force that is studying what procedures to establish when students return to campus. The overarching protocol is to follow the recommendations from local and federal public health officials, Welch said.


“We anticipate the use of hand sanitizer, face masks, and social distancing,” she said, “but the specifics are yet to be determined. We also have capped the number of students that can be seated in our classrooms, but that cap is flexible based on public health reports.”


Though the college already has a robust, online instruction capability, this summer the college is developing an online proficiency rubric for all faculty who teach face-to-face classes, in case instruction is required to move 100 percent online this fall, Welch said. “No matter what happens, we will be ready to go fully online.”


Jacksonville College is a cooperating ministry with the Southern Baptists of Texas Convention.


Dear Student,


Jacksonville College exists to support our students in their educational journey. Recently, the COVID-19 pandemic has caused much disruption in our daily lives, education included. Therefore, Jacksonville College has applied for emergency funds to provide financial assistance to those students who have been impacted by this pandemic. This includes any student who was/will be enrolled in the following semesters: Spring 2020, Maymester 2020, Summer 1 2020, Summer 2 2020, and Fall 2020.


This financial support is for food, housing, course materials, technology, student services, tutoring, and various other needs as prescribed in our grants. The financial assistance funds are limited, so the first applicants to apply will be the first to be considered. The amount of financial assistance that can be awarded is based on the needs of the student and the available funds of Jacksonville College.


The Jacksonville College Cares Application for financial assistance funds can be downloaded at or can be picked up at the Jacksonville College Business Office. No applications will be accepted after August 18, 2020. Along with the application, provide all documentation requested. Support will be prioritized and allocated to those students who demonstrate the greatest need of help to achieve their academic goals. Financial assistance awards will be dispersed to eligible applicants by September 30, 2020.


Jacksonville College counts it a joy to serve our students. We pray for you and your health and safety.


Dr. Mike Smith




The Teaching & Learning Center (TLC) is now open for online tutoring using Google Meet.

Due to the ongoing COVID-19 situation, the TLC has extended online tutoring hours

Maymester and Summer I & II 2020

Tutors are available on Google Meet from 8 a.m. through 7 p.m., Mondays through Fridays.

(For additional online appointments, contact

You may contact a tutor by computer or by cellphone using the following instructions:

NOTE:  Always use your email to sign into Google Meet.

COMPUTER LINK (must have camera on computer) : Using email account 

 (1) Open Jacksonville College website 

(2) click on "Academics Tab" 

 (3) Scroll to "Teaching and Learning Center 

(4) click "Google Meet" bar over the TLC Director  photo.

CELLPHONE: You can install the Google Meet app on your cell phone by using the following directions: 

1) Open APPS 

2) Search

3) Type "Google Meet"

4) Click "Hangouts Meet by Google"

5) Click icon cloud

6) Click "Open" on "Team Video Meetings on the Go"

7) Click "continue"

8) Click "OK"

9) "Sign In"

10) Choose account

11) To join the video meeting, click this link:

Otherwise, to join by phone, dial +1 385-404-1020 and enter this PIN: 556 779 004#

  *Notice the tutor can see and hear you immediately; however, the microphone must be open in order for tutors to 

* Several students may enter the meeting together and may remain or leave the meeting anytime during the times available for tutoring. 

*If you have difficulty signing into Google Meet, contact or  for assistance




In response to Covid-19 and the required changes in the format of instruction, the Jacksonville College administration has approved the following options for students regarding final grades in Spring 2020 courses. 

Students, you may select one of the following options for each course by completing the form Grading Options for Spring 2020 on Moodle beginning May 12, 2020 at 8 am.  All grades are due to be posted by 5 pm on May 11, 2020.

  1. Keep all grades as posted by instructors in all courses for Spring 2020.

  2. Request a grade of Withdraw (W) for a specific course for Spring 2020. This option will not affect your overall GPA but will impact your financial aid status as well as total hours earned. For Financial Aid, a W is considered an F and will affect future financial aid. If you have any questions regarding how this would impact your financial aid status, please contact Mr. Galyean.

  3. Request a grade of Credit Received (CR) for a specific course in which a grade of D or above was earned for Spring 2020. This option will earn you credit for the courses but will not earn any GPA points for you. If you have a 0.00 GPA at the end of Spring 2020 and received financial aid for the spring semester, you will not be eligible for financial aid until the student completes another long term (fall or spring) during which you will have to pay out of pocket as financial aid will not be available to you. If you have any questions regarding how this would impact your financial aid status, please contact Mr. Galyean.

  4. Request a combination of the options above. If choosing this option. you must clearly indicate the course, the instructor and either Keep, Withdraw or Credit Received for each course in Spring 2020.

If the course is a prerequisite course, you must have earned a grade equivalent to the required grade in order to request a grade of CR. This applies to courses such as, ENGL 1301, ENGL 1401, ENGL 1302, MATH 0406 and MATH 0408 as well as others.

All forms must be submitted by May 21, 2020 at 5 pm. If a form is not submitted by the deadline the original grades posted by the instructors will be transcripted for Spring 2020. 

Please be advised that all transcript requests will be held until May 22, 2020 to ensure accurate grades are transcripted and sent to the next institution. 

NO transcripts for Spring 2020 will be sent until the student has completed the grade form.



We deeply regret to inform you that Jacksonville College's May 2020 Commencement Ceremony has been cancelled. It is a celebration we look forward to from the moment you enter our college, and we join you in mourning our inability to celebrate your successful completion of your degree at Jacksonville College in May. We would like to extend a personal invitation for you to join us next May to be recognized as a 2020 graduate. Please check your student email for further information concerning this announcement.


Information for students in Suddenlink's coverage area:


































Due to the COVID-19 situation, Jacksonville College is extending the withdrawal date for spring semester until April 16th. The withdrawal form can be located online on the registrar's page and students must use Jagmail to access.


“Trust in the LORD with all your heart, and do not lean on your own understanding. In all your ways acknowledge him,

and he will direct your paths.” Proverbs 3:5-6

If there were ever a time to trust the Lord with all our heart and admit that the present circumstances of our world are beyond our understanding, the season of Covid-19 is it. We are strengthened knowing our God is faithful to direct our paths as we acknowledge our dependence on him.

Over the past few weeks, Jacksonville College Administration has monitored Covid-19 reports daily and made decisions for the safety and wellbeing of our college community accordingly. We had hoped to reconvene face to face classes and return to normal campus life with the college community we love. We had hoped that doing so would signal a slowing down and eventual end to the Covid-19 pandemic from which our world is so tragically suffering. However, the most recent information from our medical and governing officials report the pandemic continues to expand rapidly and necessitates a firmer commitment to “social distancing.” Consequently, Jacksonville College Administration has made the decision to conduct all classes in online/remote formats for the remainder of the Spring 2020 semester.

Academic Support

  • Library: The  Norman Library will be  open by appointment only on Monday, Tuesday, and Thursday, from 9:00-4:00. Students must call 903-589-7111 to make an appointment.

  • Tutoring : The Teaching & Learning Center (TLC) is now open for online tutoring using Google Meet.The times are as follows: Monday through Thursday, 10 a.m. to 11:30 a.m. and 1 p.m. to 4 p.m.  COMPUTER LINK: You can use the following link on your computer to open directly to the TLC:  If you have questions, contact Dr. Modisette

  •  Instructor office hours are posted in your course syllabus.


Technology Support

  • For help with student electronic accounts and other technology issues please email the Information Technology help desk at or call (903) 589-7138.



  • Beginning Thursday, April 2, 2020, students may move out of housing by appointment only. Students will have until April 5, 2020 to comply with moving out.

  • If you are living in an area (city, county, state) that has shut down all travel because of COVID 19, then your housing director (David White, Will Caldwell, or Sheyla Armas) needs a statement from you to authorize our maintenance department to pack your belongings and place them in storage. 

  • Anyone showing up without an appointment will not be permitted to move belongings out until those with appointments have completed their move-out. This is to comply with social distancing standards for your protection.

  • You will be receiving an email from your housing director (David White, Will Caldwell, or Sheyla Armas) with a google form to indicate your move-out selection.

  • All questions/concerns need to be addressed to your housing director.


Food Service

  • Food Service closes Wednesday, April 1, at 7:30 p.m. 


Financial Aid

  • Financial Aid is complete, for all students, for the remainder of the Spring 2020 semester.

  • At this point, our offices will be closed until April 15, 2020.

  • This closing will be re-evaluated after that date. Call 903-589-7135 if you have questions. Thank You!


Business Office

The Business office will be adjusting the bills of resident students by reducing or crediting their account by 30% of their out of pocket room and board expenses. Those who still owe a balance will have the credit applied to their account immediately. Students that have a credit balance will have the opportunity to use that credit toward future 2020 classes. (Maymester, Sum I, Sum II or Fall) If by September, they have not used their credit, a check will be issued to them. An email will be sent to each resident student within the next few days, to let them know the status of their account.



  • Admissions will be working remotely for the current time.  You may contact us via voice mail or email, and we will be glad to respond as soon as possible.

  • You may reach us by email at or phone at 903-589-7110.

  • We are accepting applications for Maymester, Summer I, Summer II, and Fall 2020.  If you are an international student and need anything, you may reach us using the above information. 


  • Summer Registration: Registration for summer classes began March 18 and continues through the first day of each summer semester. You can register on Empower or contact your advisor for a virtual appointment!

  • Early Fall Registration: Early fall registration for returning students begins April 16th. A link to a remote/online registration request form will be posted on Moodle and must be accessed and completed using your JagMail. Student must have their financial aid completed in order to be able to register for fall classes.


Jacksonville College COVID – 19 Update

Face to Face courses will be delivered online until Monday, April 6.  Employees will receive additional information from their specific department about work hours on campus. 

Please read the following information: 

• Academics 

o Students 

▪ Face to Face courses will be delivered online until Monday, April 6. 

▪ Check Moodle and Jagmail accounts daily for course information. 

▪ Contact for assistance with technical problems. 

▪ Online databases are available through Library webpage or the Library course on Moodle. (Contact Library staff by phone or email for assistance.) 

▪ Online Tutorials are available through the TLC. Instructions for accessing the online tutorial are on the Library web page and on your Moodle courses. 

o Faculty 

▪ Online faculty continue as usual. 

▪ Face to Face faculty contact to request assistance with online modalities. 

▪ Maintain essential contact with students. 

▪ Post online office hours to students. 

• Business Office 

o Although there have been some necessary changes and adaptations, you will need to 

stay compliant with your payment agreement.

o You will need to make your payments either by phone (903.589.7107) or online at this point. I am including instructions in this email for those of you who do not typically use the online payment method. 

o * You may make payment through EMPOWER ( I strongly encourage this option ) 

▪ It's quick and simple. First log in to your Empower account, hover on the Financials 

Tab, then drop down to Billing Detail Summary. Then you will just fill in the amount, 

and follow the instructions. This payment option is available 24 hours - 7 days a week and effective immediately. ** (you will need a debit/credit card) 


From the NJCAA...

Following the recent recommendations from the Center for Disease Control and Prevention (CDC), the NJCAA has made the difficult decision to cancel all upcoming basketball championships as well as spring competition, effective immediately.

"In light of the progressive evolvement of the COVID-19 situation, the NJCAA has decided to end all competition for the remainder of the academic year," stated Dr. Christopher Parker, NJCAA President & CEO. "As an association, the NJCAA exhausted all possible avenues to potentially postpone competition for both upcoming basketball championships and spring sport competition. We believe following the recommendations of the CDC is in the best interest of our member colleges and our student-athletes."

Spring competition includes all practices, regular season, postseason, and national championship play.

Regarding eligibility for spring sports, no spring sport student-athlete who was enrolled at a member college in 2020 will be charged a year of participation.

Along with the cancellation of competition, all on and off-campus recruiting for all sports will be halted until April 15 with further evaluation to be assessed at that point in time. 

The NJCAA will explore the opportunity to expand allowable Letters of Intent for spring sports for both the 2020-21 and 2021-22 academic years under the recommendation of the NJCAA Eligibility Committee.

The NJCAA will continue to monitor the situation and provide updates as more information becomes available.



Dear Students,


Your safety and well-being is of utmost importance. As many of you know, the number of Coronavirus (COVID-19) cases reported in the United States has continued to increase over the past several days and weeks. Thankfully, there are NO known cases within the Jacksonville College community. 


Based on the latest data, guidelines from the Center for Disease Control, and input from various stakeholders and administrators, the college has adopted the below measures:


1) All face-to-face classes will not meet on campus until March 23, 2020 but will go to online sessions for the week. Students must check Moodle and JAGmail for instructions from your instructors.

2) Student Housing and Food Service will remain open for those who have no alternative next week.

3) The following campus facilities will be open next week to students: Housing, SUB/Cafeteria, Workout Facility, and Curtis Carroll Fieldhouse. 

4) Students are asked to limit travel and exposure to others as suggested by the Center for Disease Control (CDC) and the World Health Organization (WHO).

5) Distance Education students and those with online courses will continue the course as scheduled.

6) Employees will report Monday, March 16, 2020 to work unless they are ill or have virus symptoms.

7) Administration will meet Monday, March 16, 2020 to develop any further plans and deal with the myriad of questions and ramifications.

8) Housekeeping and maintenance staff will disinfect the campus.

9) Students are encouraged to continue to keep their student accounts current with the business office as per their pay agreements.

10) Everyone encouraged to follow all the medical precautions of washing your hands.

Thank you for your prayers and patience. Please continue to check your college email and monitor institutional technical modes of communication for future updates.

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