TLC Frequently Asked Questions

When is the TLC open for tutoring?


  • The TLC is open during the fall and spring semesters. The current hours are from 9:30 a.m. to 11:30 a.m. and 1 p.m. to 4 p.m.
  • You may also call (903-586-2518 ext. 7240). Depending upon your tutoring needs, you may be required to come to the TLC for face-to-face tutoring.




What specific types of tutoring does the TLC offer?


  • One-on-One and Group Tutoring (walk-ins)
  • Study Groups (walk-ins & scheduled)
  • Student Testing (tests provided by instructors)
  • Student Make-up Work (provided by instructors)
  • MLA Style and Documentation
  • Audio/Visual Preparation Assistance
  • Written and Oral Communication Technology Assistance (Speech, PowerPoint, etc.)
  • Organization for Academic Writing: Essay, Summary, Literary Review, Research Writing, Resume', etc.
  • Assistance with Access to Texshare Databases and Other Internet Sources




What do I need to do to receive tutoring at the TLC?


  • Bring your assignment and textbook (if needed for the assignment). Also, a laptop computer or flash drives may be needed for some assignments.
  • Allow yourself a minimum of 20 minutes time.
  • Arrive early since tutoring is on a first-come, first-serve basis.




What tutors and subject areas are available for tutoring?


  • Both current faculty members and student tutors are available at various times for tutoring students at the TLC.
  • Tutors provide assistance in completing assignments for courses in the basic academic subjects offered at JC.
  • In addition, tutors assist students with research and composing audio/visual presentations.
  • Tutors also can study with students or provide methods of study to practice.




How do I access online tutoring assistance?


The Teaching & Learning Center (TLC) is now open for online tutoring using Google Meet for currently registered students. Times are Monday - Thursday 10 a.m. to 11:30 a.m. and 1 p.m. to 4 p.m. You can use the following link on your computer to open directly to the TLC: https://meet.google.com/kop-kfzw-ska You can install the Google Meet app on your cell phone by using the following directions: 1) Open APPS 2) Search 3) Type "Google Meet" 4) Click "Hangouts Meet by Google" 5) Click icon cloud 6) Click "Open" on "Team Video Meetings on the Go" 7) Click "continue" 8) Click "OK" 9) "Sign In" 10) Choose account 11) Add meeting code "kop-kfzw-ska" **Notice the tutor can see and hear you immediately; however, the microphone must be open in order for tutors to hear you. Also, there is a chat bar to use if you do not have a microphone. Several students may enter the meeting together and may remain or leave the meeting anytime during the times available for tutoring. You may email tlconlinetutoring@jacksonville-college.edu if you need to send documents and/or receive information from tutors.